Privacy Policy

This Privacy Policy describes how Tempo (“Tempo,” “we,” “us,” or “our”) handles information when you use the Tempo iOS app, officialtempo.app, link.officialtempo.app, and related services (together, the “Services”). It is written to match Tempo’s current product: optional cloud sync, off-by-default AI personalization, permission-gated device data, and tools to export or delete your account.

If you do not agree with this Policy, do not use the Services. By creating an account or using Tempo, you acknowledge this Policy. The canonical public copy is at https://officialtempo.app/privacy.

1. Who we are

Tempo is a personal productivity and wellness app for iPhone. The Services are operated by the maker of Tempo. For privacy questions, requests, or complaints, contact us at [email protected].

This Policy is for the Tempo consumer app and websites. It is not a substitute for a signed data-processing agreement with an employer or school. Tempo is offered for personal use.

2. Information you provide

You choose what to put in Tempo. Depending on how you use the app, this may include:

You can use many features with data stored only on your device. Cloud sync is optional and controlled in Settings.

3. Information from your device (only with permission)

iOS will ask before Tempo can read the following. You can later change each permission in iOS Settings and in Tempo. If you deny or later turn a permission off, Tempo continues to work without that source.

Widgets, Live Activities, and Siri shortcuts show schedule information you already have in Tempo. Lock-screen and widget surfaces are designed to avoid exposing extra private detail beyond what those system features require.

4. Information collected automatically

When you use the Services we may process:

We do not use third-party advertising SDKs in the app, and we do not sell personal information.

5. How we use information

We use information to:

We do not use HealthKit data, calendar contents, contacts, reflections, or precise location to advertise to you or to others. We do not sell personal information, and we do not “share” it for cross-context behavioral advertising as those terms are used in California law.

6. AI personalization (off until you opt in)

AI features are optional. They stay off until you turn them on: Tempo asks once on the Home screen, and the switch is in Settings → Privacy & Data. If AI is off, Tempo will not send your personal context to an AI provider.

When you opt in, prompts may include schedule context, limited location or place names, and writing you choose to submit (for example a reflection or a voice request). We send those requests through our own server-side proxy to Anthropic. The app does not ship with a client-side Anthropic API key. We minimize what is sent, bound the size of user-written text, and treat that text as untrusted input to the model.

AI output is a suggestion, not professional, medical, legal, or financial advice. Anthropic may process prompts to provide the inference. We do not allow Anthropic to use your Tempo prompts to train their models where a contractual or product control lets us turn that off, and we do not sell prompts.

If you turn AI personalization off, Tempo deletes locally retained AI outputs, learned summaries, and queued voice captures on the device. Cloud copies of AI conversations or memories, if any exist for your account, remain until you export or delete your account, unless you ask us to delete them sooner.

7. How we share information

We share information only as needed to run Tempo, and only with:

We do not sell your personal information. We do not share HealthKit data with advertising platforms, data brokers, or information resellers.

8. Security

No method of transmission or storage is perfectly secure. We take reasonable administrative, technical, and physical measures appropriate to the nature of the data, including:

You are responsible for choosing a strong password and for keeping your device and Apple ID secure. Tell us promptly at [email protected] if you believe your account was accessed without permission.

9. Retention, export, and deletion

We keep account and synced data while your account is open and as needed to provide the Services. You can set a local retention window in Settings for dated records stored on the device.

You may export a machine-readable copy of your Tempo data from Settings → Privacy & Data → Export My Data. The export is versioned and is meant to include your cloud categories (such as profile, tasks, habits, goals, events, invitations, mood logs, reflections, meditation, reviews, life items, and AI records) plus selected local preferences. If a category cannot be read (for example you are offline), the file marks that category unavailable instead of pretending the export is complete. Session tokens and similar secrets are not included.

You may request deletion from Settings → Privacy & Data → Delete My Account. Deletion is scheduled with a 72-hour cooling-off period so you can cancel if you change your mind. After that window, we delete the account and associated application data from our production systems. We may retain limited records if we must (for example a fraud log, a tax or accounting record if paid services exist later, or a deletion-job receipt) for a period required by law or security, and backups may lag until they expire. Anonymized or aggregated information that can no longer identify you may remain.

10. Your rights

Depending on where you live, you may have the right to access, correct, delete, export, or restrict personal information, to object to certain processing, and to withdraw consent. You can do most of this in the app. You can also email [email protected]. We will need to verify that the request comes from the account holder.

If you are in the European Economic Area, the UK, or a similar jurisdiction, we typically rely on: performance of our contract with you (to provide the app you signed up for); your consent (for optional permissions and AI personalization); and legitimate interests (security, debugging, and improving features in a way that does not override your rights). You may lodge a complaint with your local supervisory authority.

If you are a California resident, you have the rights described in the CCPA/CPRA, including to know, delete, and correct personal information and to opt out of sale or sharing. Tempo does not sell or share personal information as those terms are defined in California law, and we do not use or disclose sensitive personal information to infer characteristics for advertising. We will not discriminate against you for exercising privacy rights.

We do not currently respond to browser “Do Not Track” signals because there is no consistent industry standard for the app; we do not run cross-site advertising trackers on officialtempo.app.

11. Children

Tempo is not directed to children, and you must be at least 16 years old to create an account. We do not knowingly collect personal information from children under 16. If you believe a child under that age has created an account, contact [email protected] and we will delete it. We do not knowingly sell or share personal information of anyone under 16.

12. International transfers

We are based in the United States. If you use Tempo from another country, your information will be processed in the United States and any other country where our providers operate. Those countries may have different data-protection laws than your own. Where required, we rely on appropriate transfer mechanisms offered by our providers (for example standard contractual clauses).

13. Third-party services and links

These providers have their own privacy policies, which govern their processing:

If you follow a link or connect a third-party account, their terms and policies apply to that service. We are not responsible for third-party practices we do not control.

14. Changes to this Policy

We may update this Privacy Policy to reflect product, legal, or security changes. We will change the “Last updated” date at the top. If a change is material, we will give additional notice that is reasonable in the circumstances (for example an in-app notice or email to the address on your account). Continued use after the effective date means you accept the updated Policy. If you do not agree, stop using the Services and delete your account.

15. Contact

Privacy and data-protection requests:

Tempo

[email protected]

https://officialtempo.app/privacy

Please do not send passwords or full payment card numbers by email.